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Step 3: Check which graphics card OpticStudio is using If your card does NOT support DirectX 11, you can disable the DirectX 11 option. See the article What to do if the graphics windows in OpticStudio are black for instructions.

Not all websites list the DirectX level for the card, so you might want to check multiple sites before you conclude that your card doesn’t support DirectX 11. Once you know the name of your advanced graphics card, you can look up the specifications almost anywhere online.Ī search for “NVIDIA GeForce GT 630M specs” finds an NVIDIA website with the specifications for the card:Īnd it shows that the card supports DirectX 11 or higher:įigure 4: The card does support DirectX 11 or higher. Step 2: Check that your card supports DirectX 11

Once you have the Device Manager open, click on the arrow next to Display adapters. Your available graphics cards will be listed. The system in this example has an Intel card and an NVIDIA card. In Windows 7, you can find and launch Device Manager from your Control Panel, or just search “Device” in your Windows prompt:įigure 1: In Windows 7 8 or 10, find the Device Manager by searching “device” in the Windows search box. You can check how many graphics options you have using the Windows Device Manager. See “ A note on AMD cards” at the end of this article. Note: We have identified some AMD/Intel combinations that produce black windows in OpticStudio after carrying out the process that follows. OpticStudio may not default to the most advanced graphics card available due to the Switchable Graphics settings. In the article below, we’ll show you how to find and configure your card so that OpticStudio can make use of it. The add-on card uses more power than the integrated graphics card. Switchable Graphics options are designed to power down the add-on card when a laptop is running on its battery. OpticStudio can make use of advanced graphics cards. Many modern computers have two graphics cards: an Intel version that’s part of the motherboard, and an add-on card that’s often an AMD or NVIDIA brand. In the article below, we’ll show you how to find, update, and configure your card so that OpticStudio can make use of it.Īuthored By Erin Elliott, Don Dickinson Introduction

Many modern computers have two graphics cards: an Intel version that’s part of the motherboard, and an add-on card that’s often an AMD or NVIDIA brand. OpticStudio can make use of advanced graphics cards.